Shipping policy

At The Kouture, we aim to ensure a smooth and reliable delivery experience for all our customers across India and worldwide.

Order Processing

Most orders are processed and dispatched within 24 hours of order confirmation and successful payment.

Orders placed on Saturdays, Sundays, or public holidays will be processed on the next working day.

In rare cases where dispatch may take longer due to product availability or operational reasons, our team will inform you promptly.

Domestic Shipping (Within India)

All domestic orders are shipped from our office in Delhi, India through reliable courier partners.

Estimated delivery timelines:

• Courier Services: 3–6 business days (depending on the destination)
• Speed Post: 10–12 business days (for locations not serviced by courier partners)

Tracking details will be shared once your order is dispatched.

International Shipping

We offer worldwide shipping through reputed international courier partners such as DHL and FedEx.

Estimated delivery timelines:

• International Courier Delivery: 10–15 business days

Shipping charges for international orders vary depending on the destination country, package weight, and courier service. Our team will assist you with the exact shipping cost before dispatch.

Customs, Duties & Taxes (International Orders)

International shipments may occasionally be subject to import duties, customs charges, or local taxes imposed by the destination country.

These charges:

• Are determined by your country’s customs authorities
• Are not included in the product or shipping cost
• Must be paid by the recipient if applicable

While most orders pass through without additional charges, The Kouture cannot predict or control these fees.

Delivery Delays

While we work with trusted courier partners, delivery timelines may sometimes be affected due to:

  • Weather conditions
  • Customs clearance
  • Logistics disruptions
  • Remote location delivery

In such cases, we will assist you with tracking and updates to ensure transparency.

Order Tracking

Once your order is dispatched, tracking details will be shared with you, allowing you to monitor your shipment in real time.

Customer Support

If you have any questions regarding your order, shipping, or delivery timelines, our team will be happy to assist you.

📞 +91 9217441129


✨ Thank you for choosing The Kouture
Delivering timeless fabrics with care, wherever you are.